Ezi Gold Customer Feedback Survey

Section 1: Overall Satisfaction

1. How satisfied are you with the overall results of our digital marketing, e-commerce, or branding services in achieving your business goals?

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

2. How likely are you to recommend Ezi Gold to a colleague or business partner? (0 = Not at all likely, 10 = Extremely likely)

—Please choose an option—012345678910

Section 2: Service Quality

3. How would you rate the professionalism and responsiveness of our team in addressing your needs?

ExcellentGoodAveragePoorVery Poor

4. Which of our services have you utilized?
(Select all that apply)

Digital Marketing StrategiesWeb Designe-Commerce Website Design (e.g., WooCommerce)Search Engine Optimization (SEO)Social Media MarketingContent CreationContent SyndicationServer Security (Linux)Digital Network CreationMobile App CreationBranding and Visual IdentityAI Ninja Toolbox

Other (please specify):

5. How effective do you find our strategies in improving your brand visibility and engagement?

Extremely EffectiveVery EffectiveModerately EffectiveSlightly EffectiveNot Effective

Section 3: Communication and Support

6. How satisfied are you with the communication and updates provided during your project?

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

7. Did our team adequately address your questions or concerns?

AlwaysUsuallySometimesRarelyNever

Section 4: Suggestions for Improvement

8. Which of the following improvements would most enhance your experience with Ezi Gold?
(Select all that apply)

Faster response times from our support teamMore detailed analytics and reportingAdditional digital marketing services (e.g., PPC, email marketing)Enhanced AI Ninja Toolbox featuresMore frequent strategy consultationsNo improvements needed

9. What aspects of your experience with Ezi Gold would you like to highlight?
(Select all that apply)

Outstanding team professionalismHigh-quality results (e.g., SEO, website performance)Effective communication and updatesInnovative solutions (e.g., AI tools)Areas for improvement (please contact me)Other positive feedback

Section 5: Contact Information

If you’d like us to follow up on your feedback, please provide the following:

Name: (*required)

Email: (*required)